Terms & Conditions

Terms & Conditions

Effective Date: July 3, 2026

1. Acceptance of Terms

Welcome to iPlan, operated by iPlan Concierge Group Inc. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. About iPlan

iPlan is a marketplace that helps users discover, plan, and book restaurants, nightlife, hotels, events, and experiences. Certain reservations, tickets, and bookings may be fulfilled by third-party providers.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or make bookings.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

5. Bookings

Availability, pricing, reservation policies, cancellation policies, and operating hours are determined by the participating venue or booking partner and may change without notice.

6. Payments

Payments may be processed by third-party payment providers. Additional taxes, service charges, or processing fees may apply and will be disclosed before checkout.

7. Cancellations & Refunds

Refunds and cancellations are governed by the policies of the applicable restaurant, hotel, event organizer, or booking partner. Where permitted, iPlan will assist in facilitating communications but is not responsible for third-party refund decisions.

8. AI Recommendations

Our AI “Plan My Night” feature generates recommendations based on user preferences and available information. Recommendations are for convenience only and are not guarantees regarding availability, quality, pricing, safety, or suitability.

9. User Conduct

You agree not to:

  • Violate any laws
  • Submit false information
  • Attempt unauthorized access
  • Interfere with the platform
  • Upload malicious software
  • Post unlawful, offensive, or infringing content

10. Intellectual Property

All content, branding, logos, software, graphics, and trademarks are owned by iPlan Concierge Group Inc. or its licensors and may not be copied or used without written permission.

11. Third-Party Services

iPlan integrates with third-party booking, mapping, payment, and reservation services. We are not responsible for their products, services, or policies.

12. Disclaimer

Services are provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.

13. Limitation of Liability

To the fullest extent permitted by law, iPlan Concierge Group Inc. will not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our platform or services.

14. Indemnification

You agree to indemnify and hold harmless iPlan Concierge Group Inc. from claims arising out of your use of the platform or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

16. Changes to These Terms

We may modify these Terms from time to time. Continued use of iPlan after changes become effective constitutes acceptance of the updated Terms.

17. Contact

Questions regarding these Terms may be sent to:

iPlan Concierge Group Inc.
Website: www.iPlanApp.com
Email: info@iPlanApp.com

SELECT USER TYPE

Choose how you want to use the platform

Explore

I'm here to Explore

Discover Restaurants, Events, Nightlife, Hotels & Travel.

Manage Venue

I'm here to Manage my Venue

List your Restaurants, Events, Nightlife Experience, Hotels & Travel Packages.